Surveying the relationship between e-banking services customers’ receptions and expectations and their satisfaction and loyalty at Refah Bank in Ardebil. SJBEM [Internet]. 2013 Jan. 31 [cited 2026 Sep. 25];2((1):18-26. Available from: http://www.singaporeanjbem.arabianjbmr.com/index.php/SJBEM/article/view/19